Yvonne McDaniel-Randle serves as the Assistant Vice President (AVP) at Wells Fargo, where her expertise in employee relations has made a significant impact since October 2019. In this role, Yvonne has adeptly handled complex employee relations issues across the United States, demonstrating a profound understanding of policies and legislation to manage overarching risks effectively.
Prior to her current position, Yvonne had an impressive tenure of over 10 years at Bank of America, where her journey culminated as the AVP, Employee Relations Consultant. In this capacity, she played a crucial role in Global Human Resources, managing domestic employee relations for over 190,000 U.S.-based employees across various business lines. Her responsibilities involved consulting with business executives, ensuring ADA compliance, and consistently mitigating risks. Her deep knowledge of State and Federal laws, bank policies, and employee rights has been a cornerstone of her career.
Known for her exceptional skills in handling sensitive and complex workplace issues, Yvonne has excelled in areas such as performance management, sexual harassment, discrimination, and conflict resolution. Her ability to conduct thorough investigations and provide empathetic, client-focused support reflects her sound judgment and dedication to professional excellence.
Earlier in her career at Bank of America in Chandler, Arizona, Yvonne distinguished herself as a Senior Operations Analyst and Senior Mortgage Specialist. Here, she managed a significant portfolio of real estate owned properties, provided mentorship to associates, and developed comprehensive training programs covering quality, communication, policy, fraud, and customer service.
Yvonne McDaniel-Randle's extensive background in banking, mortgage policies, service quality, and process improvement, combined with her talents in executive decision-making, organizational change, and project coordination, make her an invaluable member of the board of Heroes Healing Fund Inc. Her commitment to excellence and ability to address complex situations enrich our organization's efforts to provide vital support to veterans and first responders.
As an integral part of our team, Yvonne's insights and leadership are crucial to our mission. Her unwavering dedication ensures that our heroes receive the highest level of care and respect, embodying the spirit and values of Heroes Healing Fund Inc.
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